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Coffee Equipment FAQs:
Answers to Your Most Common Questions

Absolutely! Whether you’re starting a coffee shop or upgrading your home setup, our team will help you find the perfect machine tailored to your requirements and budget. Contact us for a free consultation.
We carry a wide range of top-quality coffee machines, grinders, and accessories for both home and commercial use. From prosumer espresso machines to commercial-grade equipment, we’ve got what you need to craft the perfect cup. Browse our catalog to find the ideal solution for your needs.
Yes, we have financing plans available for businesses and individuals. Contact us to learn more about how you can make your dream machine more affordable. All items have a special button for it in full description mode
We provide professional maintenance, repairs, and diagnostics for all types of coffee machines. Our service department ensures your equipment stays in top shape, so you can focus on enjoying or serving exceptional coffee.
Our service pricing is competitive and transparent:
  • Diagnostics: $79
  • Maintenance: Starting at $79
  • Repairs: $95/hour
  • On-Site Visits: Starting at $69 (for locations within 10 miles)
We sell and service top brands, including Victoria Arduino, Rancilio, Nuova Simonelli, Barista Attitude, Wega, Gaggia, Fiamma, La Pavoni, Saeco, and EGRO. Our experts are equipped to help with any brand. If we don't sell at this time, we will still be able to repair brands like La Marzocco, Kees van der Westen and Casadio, Slayer, La Cimbali, Faema, and many others
Our goal is to minimize downtime for your business or home brewing setup. Repairs are typically completed within 1–3 business days, depending on the issue and parts availability.
Yes, if your machine requires extensive repairs, we’ll provide a temporary replacement so you can continue brewing without interruption.
Placing an order is simple. You can:
  • Shop online through our website.
  • Contact us directly to receive personalized recommendations and quotes.
Do you offer delivery and installation services?
Yes, we deliver and install equipment for businesses and home users within our service area. Proper installation ensures your machine operates at its best from day one.
Booking is easy! Use our online Service Request Form or call us directly to schedule your appointment.
What payment methods do you accept?
We accept all major credit and debit cards, ACH payments, and wire transfers for international customers
Do you provide training on how to use coffee machines?
Yes, we offer training sessions for individuals and teams to help you get the most out of your equipment.
Why should I buy from the Coffee Equipment Shop?
We’re not just another supplier—we’re your coffee partner. With high-quality products, expert service, competitive pricing, and a customer-first approach, we’re dedicated to helping you achieve coffee excellence.

Affliate Program Frequently Asked Questions


I don't have a website, can I become an affiliate?
Yes, if you have a way to link to our website then you are welcome to apply to become an affiliate.
How often do you send payments?
We issue payment on the first Monday of every month for all affiliates who have earned at least $25 in commissions.
I don’t live in the United States, can I become an affiliate?
We are not opening up our affiliate program to partners outside of the United States at this time. If you are interested, please keep your eye out for updates as we continue to expand.
Can I use your images in my content?
Yes, as an affiliate, you will have access to media files that we supply to support your content creation. You will receive full details on the use of our media files in your Affiliate Agreement.
I have a question is there anyone at Prima I can talk to?
Yes, any and all questions related to our affiliate program can be sent to nikitak@coffeeequipmentshop.miami.
How will I track my progress as an affiliate?
After you are approved as an affiliate, you will have your own personalized dashboard where you can easily create your unique tracking links, see how much traffic you are driving to our site, as well as your current paid and unpaid commissions.
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