Return & Refund Policy
Last updated April 14, 2024
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please have a look below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at nikitak@coffeequipmentshop.miami to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and ship your return to the following address:
World of Solutions, Ilc
Attn: Returns
RMA #
1301 NE 119th St
Miami, FL 33161
United States
You will be responsible for all return shipping charges. We strongly recommend shipping your return using a trackable method with insurance.
As soon as you are responsible for the item's safety during backward shipping.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from receiving your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged
Automatic coffee roasting machines.
Manual coffee roasting machines, drum capacity of more than 3 lb.
All commercial espresso machines.
Industrial packing and roasting equipment.
For defective products, please contact us using the details below to arrange a refund or exchange.
Please Note:
If you have questions or comments about this notice, you may E-mail us at nikitak@coffeeequipmentshop.miami or call us at +1 786 383 6559
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please have a look below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at nikitak@coffeequipmentshop.miami to obtain a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and ship your return to the following address:
World of Solutions, Ilc
Attn: Returns
RMA #
1301 NE 119th St
Miami, FL 33161
United States
You will be responsible for all return shipping charges. We strongly recommend shipping your return using a trackable method with insurance.
As soon as you are responsible for the item's safety during backward shipping.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from receiving your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged
Automatic coffee roasting machines.
Manual coffee roasting machines, drum capacity of more than 3 lb.
All commercial espresso machines.
Industrial packing and roasting equipment.
For defective products, please contact us using the details below to arrange a refund or exchange.
Please Note:
- A 10% restocking fee will be charged for all returns.
- Sale items are FINAL SALE and cannot be returned.
- Orders that have not been shipped can be canceled with a full refund.
If you have questions or comments about this notice, you may E-mail us at nikitak@coffeeequipmentshop.miami or call us at +1 786 383 6559